Beware the cold callers

Have your say

IMPOSTERS claiming to be from the Citizens Advice Bureau are preying on people with money worries, cold calling offering fake debt help.

CAB chiefs warned no genuine Citizens Advice Bureau would ever call people out of the blue offering to set up a debt management plan.

CAB manager Mark Almond said: “This is a despicable scam that trades on public trust in our service.

“We were horrified when in September someone rang our Debt Hotline, who wasn’t an existing client, to find out how we knew they were in debt and told us they received a call from one of our advisors.

“We made it very clear to the caller that no CAB advisor, or anyone connected with the CAB, would ever phone or text someone out of the blue to offer debt management services.

“We cannot stress this too strongly, and we would urge anyone getting a bogus call like this to end the call as quickly as possible, never give or confirm any personal information, and to report the call immediately to Action Fraud and to the CAB.

“This advice applies to any cold call or text that offers you a loan; help dealing with debt problems, or claims to be from your bank – it is almost certainly scam.

“We also want to reassure anyone experiencing debt or money worries that we can help.

“Our service is completely free, confidential and independent, and we have many years of experience and expertise in helping people get debt free and stay that way.”

Anyone receiving a call or text like this should alert Action Fraud immediately on 0300 123 2040, or through