Ceremony offers warm welcome

Youngsters and officials at the You're Welcome awards ceremony.
Youngsters and officials at the You're Welcome awards ceremony.

THREE North Tyneside colleges were among those given awards at a ceremony held to highlight health staff doing their best to make those using their services feel welcome.

The You’re Welcome awards, part of a Department of Health initiative, were handed out by Northumbria Healthcare NHS Foundation Trust.

Among the health services accredited for meeting the You’re Welcome quality standard are the children’s outpatients’ department at North Tyneside General Hospital in North Shields.

The colleges given certificates for being welcoming were Norham Community Technology College in North Shields and Churchill Community College and Tyne Metropolitan College, both in Wallsend.

Trust chairman Brian Flood said: “The You’re Welcome initiative is geared to encouraging more children and young people to use health services.

“This will help us tackle entrenched public health and social issues such as smoking, instances of sexually-transmitted infections and levels of teenage pregnancy.

“It’s common sense to ask young people what they want from their health services, and it’s great to be able to celebrate young people’s involvement in this programme at this event.”

School nurse Judith Lee said: “We got involved because we wanted to make our services more appealing to young people and to make coming to see us as easy as possible.

“We already run drop-in sessions for young people to come and talk to us in complete confidence about whatever’s bothering them.

“Pupils have responded really well – they like to know they’re being taken seriously and that their views count.

“We’ve learned a lot that will be very useful in making what we offer more attractive to school kids across the borough.”