DCSIMG

Patients can give views on NHS services

Patients in North Tyneside are being invited to take part in a project to collect information about how local health services are working for patients.

Collecting information about how people feel about their experiences has been used in other situations to highlight areas where improvements might be needed as well as celebrate the good healthcare being received by local people and delivered by local NHS staff.

NHS North Tyneside Clinical Commissioning Group, the body responsible for the majority of local health spending, will look at the information received to identify any themes or areas where improvements can be made to local NHS services.

Dr Lesley Young-Murphy, board lead for patient engagement and patient experience, said: “People often have views about things that went well or not so well in their care, but don’t want to do anything formal to express those views. This project is a way to let people give feedback in a less formal way.”

Patients can give their feedback online at www.northtynesideccg.nhs.uk/get-involved/tell-us-your-experience-of-local-nhs-care or can request a paper version by calling (0191) 217 2670.

 

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