New look £3m centre opens to the public

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A newly refurbished customer centre has opened its doors for the first time.

The new look Customer First Centre in North Shields opened for business on Monday, with prizes on offer for the first 50 customers.

North Tyneside Council has spent more than £3m transforming the old library in Northumberland Square into the state-of-the-art facility which includes a new library and council customer services under one roof.

Coun Eddie Darke, cabinet member responsible for leisure, culture and tourism, said: “I’m absolutely delighted that the new Customer First Centre has opened.

“Not only will it be a fantastic asset for North Shields but it has totally transformed the old library building.

“There’s a new library with new stock, comfortable modern furniture and great design to attract people into the building.

“As well as the library there will be a more accessible Local Studies service, a council customer services advice suite and self-service cash payment kiosks all in one building.”

The new facility is the second Customer First Centre to be opened by the council in the borough this year, following on from the £5.6m building in Whitley Bay.