Team just misses out on catering title

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A catering team just missed out on a top award at a ceremony in London.

North Tyneside Council was shortlisted for Team of the Year at the Cost Sector Catering Awards, the highest acknowledgement of merit that can be awarded within the foodservice industry.

Judges were looking for demonstrable collaborative success, particularly in improvements to the service and customer experience.

The council’s team produces good quality and nutritious meals, delivers value for money service to schools and provides substantial and detailed procurement checks relating to supplier accountability, risk and business continuity.

There has also been a focus on developing and retaining staff, offering support and learning to employees.

Barbara Patterson, catering services manager at North Tyneside Council, said: “We were delighted to be shortlisted for this national industry award.

“As a local authority caterer our emphasis is on putting our customer satisfaction levels at the top of our list of priorities.

“Our whole team has worked tirelessly to ensure children and young people have a catering service to be proud of.”

Michelle Murphy, executive headteacher at Burnside Business & Enterprise College, said: “I am absolutely delighted that the quality of the offer is excellent at all times. Feedback from students and staff is equally impressive and I have witnesses an increase in the uptake of meals.

“The partnership between school and catering services was an integral part of the whole process to change students’ perception and food choices at Burnside.

“Students now have a service to be proud of and have a full range of high quality meals to choose from”.