Top prize for Eric’s work at Newcastle shopping centre

intu Eldon Square customer service adviser Eric Brown - one of the quarterly winners in intu's 'Win Your Dream' rewards for exceptional employee contributions. Picture by Tony Hall.

intu Eldon Square customer service adviser Eric Brown - one of the quarterly winners in intu's 'Win Your Dream' rewards for exceptional employee contributions. Picture by Tony Hall.

0
Have your say

A father has been honoured for going above and beyond the call of duty.

Eric Brown, from Wallsend, has been rewarded with gifts worth up to £1,000 for his efforts.

The customer services assistant was nominated for intu’s staff reward and recognition programme Win Your Dream.

Each monthly winner from every centre receives a golden envelope including a £25 intu gift card. Each quarter, the monthly winners are reviewed and the most exceptional nominations are selected as quarterly winners, receiving gifts of their choice to the value of £1,000.

Eric, 63, a dad of three, has only been a member of staff at intu Eldon Square for six months but has made a big impact in a short time.

After taking part in customer service training courses, Eric became particularly accomplished at magic tricks and balloon modelling.

The shopping centre has received enthusiastic feedback about Eric from shoppers via social media.

Eric said: “I am completely taken aback and very happy. I cannot believe this has happened, being rewarded for being myself. I’m humbled by the fantastic comments from my work colleagues.

“I’ve chosen to spend my £1,000 on a camping package, and if I was lucky enough to win £10,000 I would take my family on holiday to Mexico to see my son who now lives there.”

Phil Steele, general manager at intu Eldon Square, said: “intu prides itself on delivering world class service.”

“We’re delighted that Eric has been successful in the quarterly prize-winning.”