Views sought on services at care homes

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Care home residents are being asked to give their views on the service they receive.

Healthwatch North Tyneside wants to hear from residents and their families on the activities on offer to help them have the best possible quality of life.

Volunteers are visiting care homes across North Tyneside in September and October to talk to residents, staff and relatives.

Each care home is displaying a poster telling residents, staff and visitors when the volunteers will be there.

People can talk to them directly on their visits or fill in the online survey at www.healthwatchnorthtyneside.co.uk/ios

Healthwatch board member, Linda van Zwanenberg, says: “When you move from your own home to a care home it’s really important that you maintain friendships and links with your community.

“Many of the homes have a range of activities on offer but we want to hear if these are the things residents really enjoy and if their suggestions are listened to and acted on by the homes.

“If residents and families tell us they would like different activities we will talk to the homes about how they could make changes to improve the lives of residents.”

Healthwatch North Tyneside will be sharing the information collected with the care home, North Tyneside Council’s Adult Social Care Services and the Care Quality Commission.

To find out more about Healthwatch North Tyneside call (0191) 263 5321, email info@healthwatchnorthtyneside.co.uk or go to www.healthwatchnorthtyneside.co.uk