Two borough care homes have been told they require improvement following an inspection.
Officials from the Care Quality Commission have been carrying out inspections into the quality of care provided by adult social care services.
People are entitled to services which provide safe, effective, compassionate and high quality careDebbie Westhead, CQC’s deputy chief inspector for Adult Social Care in the North
Six services were inspected with four being rated as good while two have been rated as ‘requires improvement’.
Parkvale, in Park Avenue, Whitley Bay, was one of the two highlighted as needing improvement. It was rated good for effective, responsive and caring while safe and well-led were highlighted as needing improvement.
Milton Lodge, in Esplanade, Whitley Bay, was also rated good for effective, responsive and caring but needed improvement for safe and well-led.
Charlton Court, in Wallsend; Everlasting Care Ltd, in North Shields; North Tyneside Carers Centre, in North Shields; and St Anne’s Care Home, in Whitley Bay, were all rated ‘good’.
Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Debbie Westhead, CQC’s deputy chief inspector for Adult Social Care in the North, said: “People are entitled to services which provide safe, effective, compassionate and high quality care.
“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue.
“We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service.”
To read the full reports on the six inspections visit www.cqc.org.uk