A new Metro services director has been appointed by Nexus.
Chris Carson, who has more than 20 years’ experience in the UK railway industry, will lead the Metro workforce and oversee the operation of trains and stations within a wholly-owned Nexus subsidiary.
Nexus, the public body which owns and manages the Tyne and Wear Metro, will take direct control of Metro operations on April 1.
Chris, 45, said: “I’m really looking forward to this new role.
“I’m from the North East and I’ve used the Metro for many years, so I always wanted a job here as part of my career in the railway industry.
“The challenge is to continue to build on the improving levels of performance. I will be working closely with the new Metro leadership team on this.
“Performance hasn’t been where it should be over the last few years and the aim is make it better for our customers.”
The role has been created ahead of the Metro operating contract with DB Regio coming to an end.
Chris, the operations and safety director at DB Regio, will transfer into the new job when the Metro operation is handed back to Nexus.
Director of Rail and Infrastructure, Raymond Johnstone, said: “I am delighted to welcome Chris Carson into this newly created role and I look forward to working with him on improving the performance of the Tyne and Wear Metro service.
“Chris has had a long and successful career in the UK’s rail industry and he has invaluable experience. He led the preparation and delivery of the successful Metro service for last year’s Great North Run.
“Our aim going forward is to build on Metro’s improving performance levels and hit the high punctuality targets that we set.”