Council ‘will listen to local businesses’

Senior councillors have pledged to listen too and learn from businesses in the borough.

Mayor Norma Redfearn, along with North Tyneside Council chief executive Patrick Melia and cabinet member Coun Frank Lott, have been visiting businesses to establish closer relationships with employers to help support the growth of local firms.

The latest was to Convergys which opened new premises on Quorum Business Park in 2010 and employs more than 500 staff as part of its world-wide contact centre workforce of more than 30,000 people.

Mrs Redfearn said: “It’s very important that the council continues to develop stronger relationships with local businesses and I am delighted to hear first hand Convergys’ ambitious plans for growth and its close links with local partners.

“The contact centre sector makes a vital contribution to our local economy and this couldn’t be achieved without the excellence and innovation of our North Tyneside companies as well as a loyal and dedicated group of staff.”

Mr Melia added: “The workforce in North Tyneside has the skills, experience and dedication to deliver outstanding levels of customer service, enabling our contact centres to keep ahead of their competitors and to win new business.

“This is why so many contact centres choose to locate and prosper in our borough.”

During the visit, the officials were shown around the facilities and met staff.