Tenants in North Tyneside Homes in Longbenton are to received a personal visit at their home from housing staff.
More than 120 employees at North Tyneside Council’s housing service will visit 1,486 properties in 86 streets on Wednesday, November 27.
The staff, who will all have identity cards, will be joined by adult social care and environmental services teams.
Coun John Harrison, cabinet member for housing and environment, said: “We take great pride in the service we provide to our tenants and the relationships we have developed with them.
“We want to build on this by hearing first-hand what tenants think of where they live and what we can do to help improve it.
“We know that not everyone can get along to an event, so knocking on doors makes sure everyone has their say.”
On Thursday, November 28, tenants are invited to an open event at the Oxford Centre from 9.30am to 2pm, which will bring together housing services, environmental services, voluntary organisations, training providers, local schools, police, fire service and more to answer questions.
For more contact (0191) 643 7749 or email firstname.lastname@example.org