HOSPITAL: Extraordinary compassion

I would like to commend all the staff on Ward 18 of North Tyneside General Hospital for the care my late father, Albert Cavanagh, received over the last four months.

They showed an extraordinary level of commitment and compassion when dealing with both my dad and the rest of the family in what was an extremely stressful time for all of us.

My father had a range of complex medical conditions, the most debilitating of which was Type 1 diabetes, a condition he suffered from for 58 years. Consequently, he required care from a number of agencies, including the diabetes clinic, podiatry, physiotherapy, dietician and SALT teams, all of whom gave their utmost when caring for him.

Unfortunately, despite all their efforts he passed away in November following a number of complications. The incredible compassion and support from the team on Ward 18 continued, with a number of staff attending his funeral.

I felt compelled to write to you as I believe the NHS is a marvellous organisation, which has far too much negative publicity. I hope that this letter goes some way towards redressing the balance.

Again, I would like to express our sincere thanks to the staff on Ward 18 and all the other people from North Tyneside General Hospital involved in my father’s care.

Susan Goodchild

West Allotment