Hospital staff among happiest in England

Hospital staff in the borough are some of the happiest in England, according to the national NHS Staff Survey for 2014.

The 9,000 strong workforce at Northumbria Healthcare NHS Foundation Trust is one of the most satisfied in the service, with 94 per cent feeling their role makes a difference to patients.

I am immensely proud of these fantastic staff survey results which show that our teams feel valued, motivated and happy in their work.

Jim Mackey, Trust chief executive

Trust chief executive Jim Mackey said: “Our staff do an amazing job all year round and I would like to thank each and every one of them.

“I am immensely proud of these fantastic staff survey results which show that our teams feel valued, motivated and happy in their work.

“We have placed great emphasis on listening to our frontline teams and on creating a culture where each and every member of staff feels empowered to make a difference and has the support they need to improve the care and experience we offer patients.”

“Listening to our teams will always be at the heart of our work and we look forward to building upon these results for many years to come.”

The annual NHS Staff Survey seeks the views of NHS staff working in England and is recognised as an important way of ensuring that the views of staff working in the NHS inform local improvements and that staff have their say in the delivery of high quality, safe and effective care.

Overall Northumbria Healthcare, which runs hospital and community services in North Tyneside and hospital, community and adult social care services in Northumberland, was ranked in the top 20 per cent of all trusts in the country in 25 of the 29 key findings with improvements in a number of areas on the 2013 figures.