Mark named best in region

A customer advisor has been named the best in the region within his company.

Mark Fairley, North Shields branch customer service advisor, has scooped the prestigious 2014 Branch Customer Advisor of the Year North East region award at Leeds Building Society.

The award, now in its fifth year, was presented at a special luncheon for the shortlisted candidates.

A total of 22 customer advisors, nominated by their regional managers, were recognised for their outstanding performance in the branch network. From these, six regional winners were presented with trophies, vouchers, certificates and champagne to mark their achievements.

Mark said: “It came as a wonderful surprise. It’s a fantastic feeling to have my achievements recognised by not only my immediate manager, but by management throughout the Society.”

Trevor Garside, Leeds Building Society’s head of direct distribution, said: “Since we launched these awards four years ago the standard of all the finalists has been extremely high.

“We look for individuals who are relentless in their desire to deliver on all fronts and Mark is an outstanding example of this, and shows a real focus to succeed.

“Mark has an ability to communicate in a clear and concise manor and can work with people on all levels, to deliver outstanding customer service to our customers at the North Shields branch.”