A new car parking system for patients and visitors is now in force at North Tyneside General Hospital.
Northumbria Healthcare NHS Foundation Trust’s new system allows patients and visitors to pay on exit.
It means they are only charged for the time they have been parked and do not need to worry about tickets expiring when in the hospital.
Visitors will get a ticket to enter the main car parks, and use it at a pay station before leaving.
Parking charges of £1.20 an hour, up to a maximum of £4 for a 24-hour period are unchanged. There will be no charge for patients and visitors who park for less than 20 minutes.
Steven Bannister, director of estates and facilities, said: “We know that attending hospital either for an appointment or visiting a loved one can be a stressful time so we need to make parking as straight-forward and easy to use as possible.”
“Patients and the public told us that they prefer systems where they can pay on exit and also that it was important to be able to pay by card so the new system works on this basis.”
Blue (disabled) badge holders will continue to receive free parking.
When parking outside of the barrier-controlled car parks – where the disabled parking bays are located – blue badge holders will simply display a valid blue badge in the windscreen of their vehicle.
If blue badge holders need to park inside of the barrier controlled car parks, they should take their parking entry ticket and valid blue badge into the hospital to receive a ticket which allows them to exit free of charge.
Free parking will continue to be provided in a number of circumstances such as patients attending for cancer treatment and the visitors of long-stay patients. Patients and visitors should speak to ward managers about this.
The new parking system only relates to North Tyneside General Hospital. Parking at other Northumbria Healthcare sites remains unchanged.