North Tyneside college answers call for course

Wallsend's Tyne Metropolitan College is helping US-based call centre firm Sitel create a training programme for its employees in the north east.

Monday, 2nd May 2016, 10:55 am

Sitel employs thousands of people all over the world, including more than 600 at its North Tyneside site, at Benton’s Balliol Business Park, and it is now putting together a new leadership and management course for them.

TyneMet business development executive Andrea Condra said: “This is a unique and exciting training opportunity for us, bringing a boost to the region’s higher-level skills base.

“The college is delighted to have been chosen as the provider for the level-five leadership and management training programme, which has been developed in line with Sitel’s company ethos.

“This aims to bring value to both the employer and its employees.”