A family who have played a key role in the community for 30 years are stepping down.
Andrew Thompson and his parents Joan, 77, and Bill, 81, have been running West Monkseaton Post Office for 30 years after taking the reins in 1985.
But after winning Post Office of the Year award three times and helping raise thousands of pounds for charities through a variety of events, they have decided to call time.
They first took over a premises in Canberra Avenue and 15 years later moved into their current site on Earsdon Road.
And on February 3, they are handing over the office to new management.
Andrew, 51, said: “It is with great sadness that Joan, Bill and myself are leaving this special Post Office.
“Over the last 30 years that I have been part of West Monkseaton Post Office, it has been an honour and a privilege to work and manage this great business.
“I have so many amazing memories over the years, winning the Post Office of the Year competition on three occasions, thanks to all your votes, our 20th anniversary party, the many coffee mornings we have held, raising thousands of pounds for local charities to name just a few.
“I have seen many families grow and flourish over the years, and have worked with some truly special people.
“I feel very proud of the business and all that we have achieved, but as my parents wish to fully retire we have decided that as we started the business together that we should leave together.”
He added: “I would like to take this opportunity to pass on my thanks to all our fantastic customers for your generosity and support over the years, without you none of it would have been possible.
“It will be with a truly heavy heart when I close the door for the final time on February 3. However, the post office will continue under new management and the existing staff.”