Scheme urges residents to look out for vulnerable people this winter

Residents are being encouraged to look in on their vulnerable and elderly friends, relatives or neighbours this Christmas period.

With forecasts predicting snow, a warmth scheme available to vulnerable residents across England and Wales is encouraging people to keep an eye on vulnerable people in the community who are ill and may be affected by the cold.

npower Health Through Warmth scheme works with a range of community organisations, charities and local authorities to assist vulnerable homeowners with the funding and installation or repair of crucial heating measures in the home.

People may qualify for help if they have a long term illness, a low income with little or no savings and are unable to fully fund measures, such as a new boiler, themselves.

Elaine Midwinter, scheme manager, said: “With winter upon us, and temperatures set to plummet in the weeks ahead, it’s important that people look out for the vulnerable in their communities.

“We’re calling on residents in North Tyneside to keep an eye on friends, family and neighbours, whose health could be made worse because of a broken down heating system.”

Since being founded in 2000, more than 84,000 vulnerable residents across England and Wales have been referred to npower Health Through Warmth for assistance with heating and insulation.

Eligible residents do not have to be, or become, an npower customer to benefit from the scheme.

For more information about the scheme or to find out if you or someone you know could be eligible for help visit