A new strategy has been launched to outline the importance of compassionate frontline nursing care.
Northumbria Healthcare NHS Foundation Trust is renewing a focus on patients being at the heart of everything nurses do with support available to help nurses develop.
We have set out our vision to continue to strive to deliver outstanding care to benefit our patients, many of whom are elderly and vulnerableRosemary Stephenson, director of nursing at the trust
Created in partnership with nurses, midwives and health visitors, the vision also showcases the different members of the nursing team and recognises the key role healthcare assistants play.
The strategy centres on the trust’s five core values – ‘respect’, ‘everyone’s contribution counts’, ‘responsibility and accountability’, ‘patients first’ and ‘safe and high quality care’.
Rosemary Stephenson, director of nursing at the trust, said: “All our nurses, midwives and health visitors do an absolutely fantastic job caring for our patients every minute of every day with the utmost compassion and professionalism and we are immensely proud of every one of them.”
“We have set out our vision to continue to strive to deliver outstanding care to benefit our patients, many of whom are elderly and vulnerable.
“The roles of nurses, midwives and health visitors continue to evolve to meet the changing needs of healthcare and our patients, their families and carers and, as a trust, we are committed to supporting them every step of the way to help them develop.
“It is immensity important for us to recognise the contribution of each and every member of our teams and by changing the name of our healthcare assistants to nursing assistants, we are publicly acknowledging the valuable role they play in helping us deliver high quality care to our patients.”
Mary Younger has worked as a healthcare assistant with the trust for seven-and-a-half years and is now known as a ‘nursing assistant’.
Mary, who works in emergency care at North Tyneside General Hospital, said: “The role of healthcare assistant has developed over the years and we are a key part of the nursing team.
“Working as part of the wider team, alongside and under the supervision of the qualified nurses, we all have a role to play in helping patients to have the best experience possible.
“I am delighted that our enhanced role is being publicly recognised by this change of name and look forward to continuing to develop my skills further.”