Trust on shortlist for ten award categories

A number of health teams and services helping improve patients’ experiences of receiving care have been shortlisted for a variety of awards.

Northumbria Healthcare Foundation Trust has been shortlisted in ten of the 16 categories in The Patient Experience Network National Awards 2014.

The trust said the nominations reflect the wide range of services provided across hospital and community care in North Tyneside and hospital, community and adult social care in Northumberland.

Judges said the shortlisted entries were of an ‘exceptional standard’ and demonstrate a ‘real commitment to ensuring that the voice of the patient is continually being sought’.

The nominations include an approach to better support children and young people who self harm, a commitment to improve dignified, compassionate and safe care for elderly patients and work to improve staff experience.

And the trust has also been shortlisted for work to bring safer care closer to people in Tanzania.

Annie Laverty, director of patient experience, said: “Improving patients’ experiences of receiving their care with us is a key priority and we are delighted to be shortlisted in so many categories.

“As an organisation, we’re passionate about delivering patient-centred care and listening to our patients and their relatives.

“These nominations reflect the range of services we provide and our desire to continually improve, and are testament to the dedication and commitment of our teams.”

“We would like to thank them for their efforts.”

The award winners will be are announced on 11 March.