RESIDENTS are being warned to be on their guard after reports of rogue roofers operating in the borough.
North Tyneside Council’s trading standards officers are investigating information from residents about expensive roof coatings which can damage rather than protect the roof.
Complaints relate to traders offering roof coatings which falsely claim to stop nail fatigue, tile slippage and prolong the life of the roof by many years.
The traders charge thousands of pounds for the service but spent little time and effort on the work with scant regard for their own safety.
A number of complains have come from elderly and vulnerable residents, with reports the traders use cold calling and flyers to advertise their services.
The work is said to be covered by a ten-year guarantee which, in the small print, does not cover the promised protection. The guarantee is also unreliable as the traders are impossible to contact in the future.
Coun George Westwater, cabinet member for regulatory services, said: “Please don’t be fooled by these firms.
“You may end up paying for unnecessary work which could be a waste of money.
“Anyone who agrees to a contract like this should, by law, be given a seven day cooling off period but many companies prey on the elderly and vulnerable by rushing them into having unnecessary work carried out.
“If you think you require roof repairs, contact someone that will give an honest opinion of any work needed and an estimate of the cost.
“Ideally, aim to get three quotes from any building repairs that you may need.”
North Tyneside Council and Northumberland County Council operate a joint Registered Trader Scheme for the benefit of local consumers and businesses, and can be found at www.northtyneside.gov.uk
For any consumer advice contact Consumer Direct on 08454 040506.